Following customer feedback throughout 2025, we’ve introduced a series of enhancements designed to improve how teams navigate and use the Franly platform. These updates focus on visibility, usability, and overall efficiency.

1. Tenancy Migration

The platform has successfully migrated to a new version, enhancing existing capabilities by improving visibility, usability, and efficiency across the platform.

2. File Preview Experience

We’ve improved the experience for files without previews, ensuring users clearly understand that these files are still available for download. 

3. Search & Navigation Enhancements

Visual and usability improvements to Search have been released, making it easier to find and access content.  

4. Improved Communication & Notifications

• Added a Last Updated Processes table to the Dashboard (the Last Updated Documents table remains available)
• Users can now favorite both files and folders and receive automatic email notifications when content changes
• Introduced role-based communications with email notification support 

5. Enhanced Document Visibility

• Released List and Icon views across all document sections
• Added the ability to sort by multiple preferences for better organization and access 

6. External User Awareness & Guidance

• Help Center fully updated with comprehensive articles and visual guides for every section
• Improved Onboarding Tooltips to better guide users through key functionalities
• Added a dedicated Communications Article with updated platform information 

7. Select All / Download All

The Select All / Download All functionality is now live, making it easier to manage and retrieve multiple documents at once. 

Learn More

For a detailed guide on these features and how to use them, please visit the Help Center.

Coming up

We will continue to share updates as new features are released to make your experience with Franly more seamless and efficient.