Logging In to Franly

Franly supports multiple login methods depending on your role and relationship to an organization within the platform. This ensures secure access while accommodating both internal team members and external collaborators.

External Sign-In (Vendors, Consultants, etc)

External users access Franly through an account that is granted by an organization in advance. There are two ways an external user account can be created:

1. Invitation from an Administrator
   An organization administrator can invite an external user directly from within Franly. Once the invitation is sent, the user will receive an email with instructions to set up their account and complete the onboarding process.
2. Access Request from the User
   Alternatively, a user can request access to an organization themselves. During this process, the user submits a request through Franly’s onboarding flow. An administrator is then notified and can review the request, choosing to approve or deny access.

If an external user is invited to or requests access to multiple organizations and receives approval from each, they can log in to all approved organizations using the same set of credentials. Switching between organizations is handled within the platform.

Internal Sign-In (Admins, Organization Admins, and Internal Team Members)

Internal users log in to Franly using Single Sign-On (SSO) via the Employee Sign In button located below the main Sign In. SSO allows users to securely access Franly using the same credentials they already use for other company systems.

With SSO:

• User credentials are managed by the organization’s identity provider (such as Okta, Azure AD, or similar).
• User roles and permissions are assigned at the organizational level.
• Authentication and access management occur outside of the Franly platform.

This approach simplifies access for internal teams while maintaining enterprise-grade security and centralized user management.