My Requests | Help Center

The My Requests section in the Help Center is a hub for you to review all your open support cases and make new ones.

In addition to the below methods, you can always get help by reaching out directly to support@franly.com.

📞 How to Contact Support Through the Platform:

1. Click on the Submit a Request button on the top right of your screen.

     2. Fill out the required information and detail your issue. You can include attachments such as screenshots if you need them.

    3. Once done, click the Submit button

🔍 How to Track your Support Requests:

1. Click on your name at the top right of the page, and then on Requests in the drop-down menu.

    2. Here you will find the list of requests you have made yourself, as well as requests you have been copied on.