Franly Support

Release date: April 22, 2026This release focuses on polishing the Franly experience: Cleaner, more readable content when previewing and publishing posts A slimmer sidebar so your main content gets ...

To ensure your team has a seamless experience using Franly and receives all critical communications, your IT department may need to "whitelist" (or "allowlist") our domain. This prevents important ...

By being logged in to the Help Center, you can access specific information regarding your requests for support throughout the platform. ✅ How to log in: When you reach the Help Center, click on Sig...

Our dedicated support team is here to assist you every step of the way. Whether you need technical help, want to share feedback, or have questions about our platform, reaching out is efficient and ...

The My Requests section in the Help Center is a hub for you to review all your open support cases and make new ones.   In addition to the below methods, you can always get help by reaching out dir...

Welcome to your profile settings! This section allows you to personalize your experience by managing your avatar, first name, last name, email and phone. Taking a few moments to customize your prof...

Stay in the know with Communications: get the latest updates and announcements from your brand in one place. Featured posts are highlighted right on your Dashboard, and every post shared with you i...

Welcome to our comprehensive document management system! Here's your guide to efficiently accessing and managing your files:🔎 Search BarQuickly locate documents using our search function, using the...

Welcome to My Stores, your central hub for managing all store-related information and projects. This comprehensive section provides quick access to essential store details, ongoing projects, and st...

Stay informed about new processes with a single click. 📍Locating the Last Updated Processes section:You'll find the Last Updated Processes section directly on your Dashboard. This section lists the...