Franly Support

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  • Find it Fast: Predictive Search & Smart Filters

    Stop wasting time searching for information. Quick, efficient, and smart – that's the power of our search.Our platform's search bar uses predictive search to suggest results for documents, contacts...

  • About Franly

    Franly is the one place where your franchise network works together. Corporate teams and franchisees use it to share documents, follow store and project progress, find the right contacts, and stay ...

  • Logging In to Franly

    Franly supports multiple login methods depending on your role and relationship to an organization within the platform. This ensures secure access while accommodating both internal team members and ...

  • Security Settings: Keeping Your Account Safe

    The Security section of your profile is designed to help you maintain the safety and integrity of your account. Here’s how to access and utilize these important features.📍How to Access Security Set...

  • The Contacts Section

    The "Contacts" section is your central hub for managing all your professional connections within the platform.📍Locating the Contacts SectionLocate the Contacts Section: This section is easily found...

  • Last Updated Documents

    Stay up to date on any new documents or updated files in a single click. 📍Locating the Last Updated Documents Section:Your Dashboard page features a Last Updated Documents section, which lists the ...

  • Managing Your Work with the Processes Section

    The Processes section is designed to help you organize and track your progress on various assignments and responsibilities. 📍Locating the Processes Section Locate the Process Section: On the left-...

  • The Favorites Section

    Do you have certain documents that are critical to your work? Want to limit the time searching for your most-used documents and have them easily accessible whenever you need them? Wouldn't it be gr...

  • Release v2.7.0

    Release Date: March 25, 2026This release is all about making your daily experience smoother, clearer, and more accessible—whether you’re managing files, navigating your profile, or keeping your wor...

  • Vaults: Your Central Hub for Essential Documents

    Vaults is your dedicated and secure space for accessing all the essential documents and information specifically curated for your role. Consider it your go-to resource for everything you need to ex...